Professional services are available for customization and implementation of BioFortis products into your existing IT infrastructure. Our multidisciplinary support team serves our customers in many capacities.
These may include;
- legacy data migration
- custom electronic data capture forms and other UI needs
- development and testing of specialized functionality
integration with other data sources and systems
Our products have programmatic interfaces available for clients to utilize by themselves, or to contract our services team for integration into existing systems, leveraging previous investment in your informatics resources.
System integration services include a thorough review of client resources, needs analysis, software development, implementation, testing and training of admin and end users. Our flexibility enables us to work with client resources in any number of ways.
Support and product upgrades are provided with product licensing, which may include:
- specialized, advanced or role-based training
- data model design & configuration recommendations
- technical support
Technical Support can be reached 24/7 at support@biofortis or from 9:00 AM to 5:00 PM Eastern Standard Time by telephone at (443) 276-2464.